Billing Terms & Conditions
This Billing Terms & Conditions policy outlines how payments are processed for all purchases made through Dethana.
1. Accepted Payment Methods
We provide secure and convenient payment options, including:
- American Express
- Diners Club
- Mastercard
- Visa
All transactions are processed in U.S. Dollars (USD).
2. Payment Conditions
-
Full Payment at Checkout:
All orders must be paid in full at the time of purchase. -
Order Confirmation:
Your order is only confirmed once payment has been successfully authorized and received. -
Failed Transactions:
If a payment is declined or cannot be processed, the order will not be completed and will be automatically canceled.
3. Pricing and Taxes
-
Currency:
All prices listed on our website are displayed in USD. -
Price Changes:
We reserve the right to modify pricing at any time without prior notice. -
Final Charges:
The total shown at checkout is the final amount that will be charged.
4. Security and Payment Protection
-
Secure Processing:
All payments are protected using SSL encryption and processed through trusted payment providers. -
Card Data:
Dethana does not store full credit card details on its servers.
5. Refunds and Billing Concerns
-
Refund Policy:
Refunds are issued in accordance with our Return & Refund Policy. -
Billing Issues:
If you notice any billing discrepancies, please contact us at support@dethana.com before initiating a chargeback.
We reserve the right to dispute any chargebacks that are deemed invalid or fraudulent.
6. Fraud Prevention
To ensure safe transactions for both customers and our business:
- Orders may be reviewed for unusual or suspicious activity
- We reserve the right to cancel orders suspected of fraud
- Additional verification may be requested for high-value purchases before approval
7. Contact Information
If you have any questions about Billing Terms & Conditions, please contact us:
Dethana
Address: 3905 Bellson Park Dr, Midlothian, VA 23112, USA
Email: support@dethana.com
Phone: +18044643034
Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)
We aim to respond within 24 hours during business days.